State Farm® Insurance Agent Nick Russell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Marn
November 19, 2024
"I love it when I call and as soon as the know my name they know all the vehicles that are covered. When you call no matter who answers the phone you know you’re in good hands and they are always so cherry/friendly on the phone. We were with them for years left for a few years and we came back. Been with other insurance company’s and there is nothing like this one out of this office. They make things run so smooth."
"Sandra, thank you so much for the positive feedback! I am thrilled to hear that your experience with us over the years has been enjoyable. It is our pleasure to serve Good Neighbors like yourself!- Nick "
Gina Garretson
October 11, 2024
"They were so wonderful I have no complaints at all ."
"Thanks for the review, Gina!"
Elle H
October 3, 2024
"This agency has been so supportive and helpful while my car was being evaluated, especially Lori. I am so impressed with the office personnel and their level of professionalism and customer service. They always take time to answer questions and get all issues resolved quickly and efficiently. I cannot recommend them enough."
"Elle, thank you so much for the wonderful review! I am thrilled to hear that you have had a positive experience working with Lori and the rest of our team. It is a pleasure helping Good Neighbors like yourself with their coverage needs, so please do not hesitate to reach out if there is anything else we can help you with. - Nick "
Ralph Eisenbraun
September 10, 2024
"Lori is great always gets me the right coverage for all my vehicles"
"Thanks for the feedback, Ralph! I am happy to hear that Lori has taken care of your coverage needs to your standard. If she or I can help you with anything else, let us know. We are happy to help! - Nick"
Bob Berardino
September 4, 2024
"This team is the best! I spoke with Lori who did a remarkable job providing me with options and helping me with a claim. She returned my call quickly and is very friendly and helpful."
"Thank you for the wonderful review, Bob! I am glad to hear you had a positive experience working with Lori for your coverage needs. Please don't hesitate to reach out if there is anything else we can help you with. - Nick "
Lisa Sefcik
August 26, 2024
"Dom Gentsy was amazing. I highly recommend him. We all get the insurance quote emails when shopping for insurance but he went above and beyond and stood out from the rest. He texted me directly and made it as easy as possible to switch my auto insurance. He saved us $405 a month having 5 cars and 5 drivers I didn’t think that was even possible. I highly recommend asking for his help at Nick Russel State Farm."
"Lisa, thank you so much for taking the time to write such a wonderful review! Dom is a strong asset to our team, so I am not surprised to hear he went above and beyond while assisting you. I will make sure to pass your kind words his way! Let us know if there is anything else we may assist you with. - Nick "
James Luonuansuu
August 20, 2024
"Kudos to Jeanette for all her hard work in switching us to State Farm. Cut our monthly Home/Auto insurance $250 per month. She made me feel like we were part of the family of State Farm from our very first conversation."
"Thank you so much for the feedback, James! I am so happy to hear that Jeanette was able to assist and make you feel welcomed into our State Farm family! -Nick"
Irene Martyn
July 31, 2024
"I went into the office almost in tears because of my previous insurance company and the way that they were treating me. But I couldn't believe the caring and helpful people that I met there. And not just that, I saved so much money switching to State Farm! Such a great move. I should've done this years ago! Thank you Dom!"
"Irene, thank you for the wonderful review! I am thrilled to hear that our team was able to make your switch to State Farm a positive experience. We understand how personal finding coverage can be, and we work hard to find coverage that fits your unique needs. If there is anything else our team may assist you with, please let us know. We are happy to help! - Nick"
M Will
July 25, 2024
"My local agent (Lori D) is phenomenal. She has been patient and resourceful in explaining and walking us through our policy while saving us lots of money and time over the years. Highly recommended and appreciated."
"Thank you! We appreciate your business!"
TheNukaDude
June 15, 2024
"Awesome customer service. Very informative!"
"Thank you for the feedback! I'm glad to hear our team provided you with awesome customer service. If there is anything else we can do for you, please let us know! - Nick "
Sally Kurjan
June 10, 2024
"We recommend Nick Russell/State Farm to everyone! Great rates, friendly customer service. Best insurance experience all the way around."
"Thanks Sally, we're always here to help any way we can!"
Jack Harlan
May 12, 2024
"This office has been our devoted agent for 35 years now. They offer the personal touch through longtime, knowledgeable, and reliable associates over those years like Lori DeCesare. She is always welcoming, helpful, and ready to assist in any way she can. Sure, we have had to make several claims over time and the service and follow-up through those processes has been exceptional."
"Thank you for the glowing review, Jack! I'm so glad to hear you have had a positive experience working with our team over the years. It's a pleasure to provide you with an experience that goes above and beyond. If there is anything else we can assist you with, please don't hesitate to reach out. - Nick "
Lisa Bittler
February 20, 2024
"Lori is fantastic! She is one of the reasons I am staying with State Farm. I know I can depend on her and her customer service is excellent! Thank you for everything Lori."
"Thank you for the wonderful review, Lisa! We're thrilled to hear that Lori has provided you with excellent customer service and has been instrumental in your decision to stay with State Farm. We'll be sure to pass along your appreciation to her. If you ever need anything else, don't hesitate to reach out. Thank you for your loyalty and support!"
Jennifer
November 29, 2023
"My agent retired and I was paired up with Nick Russel. Excellent agent and friendly staff. Very attentive and helped me get the coverage I needed and updated all my policies for me and my kids. I had some storm damage to my truck and everything was seamless for repairs needed. Thank you !"
"Thanks Jennifer! Glad you've been happy with the service our office provides. We're always happy to help in anyway we can!"
Amanda Mosley
November 18, 2023
"Super nice people! Awesome rates! Highly recommend"
"Thanks Amanda! Glad we could help with your home and auto insurance!"
Cindi Hinch
November 9, 2023
"They are super nice. So helpful. I was happy when they called me on my birthday to wish me a happy birthday. Noone does that kind of stuff. Very thoughtful."
"Thank you, Cindi! Happy you enjoy the birthday calls!"
BENJAMIN WILKIN
October 25, 2023
"Soo beyond grateful for their excellent customer service!!! They went above and beyond and found me the best rate on 6 months of full coverage by over $2,500 difference. Will be recommending them to anyone I know looking to change our get an auto policy!!"
"Thanks for the review Benjamin! Happy we could help with your auto insurance!"
Christine Billock-Rudy
October 3, 2023
"I had to look for better rates as Progressive kept raising them and I received a quote from Dom and he was very helpful and was able to get me almost $75 in savings per month!! He helped make the process of switching very easy. I highly recommend this office!"
"Thanks Christine! Happy we could help with your auto insurance!"
Hannah Colwell
September 8, 2023
"Dom was super friendly, quick and efficient when I needed to get auto insurance!"
"Thank for the review Hannah! "
Sally Coursen
August 17, 2023
"They are saving me well over $100 a month on my car insurance. I only wish I would have switched sooner. And it only took a few minutes!"
"Thanks Sally! Happy we could help save you on your auto insurance!"
Danny Long
July 21, 2023
"I didn't talk to Nick I talked to Jeannette awesome agent and very informative she saved me almost 500 dollars a year in renters and car insurance I would highly recommend them for your insurance needs"
"Thank you for the review Danny! Happy we could help you with your insurance!"
David Miscimarra
May 23, 2023
"Great people and great service. I’ve been with State Farm since 2000."
"Thanks for the review, Dave!"
Nicholas Nixon
February 20, 2023
"Dominic was very helpful! He was professional and thorough in going over coverage and other information"
"Thanks Nicholas!"
Elizabeth Higham
January 27, 2023
"Great company! The people there go out of their way to do whatever they can to help you. They are considerate and respectful. They treat you as if you were family. Thank you Jeannett, Dom, and Nick!"
"Thanks Elizabeth! Glad to hear you're happy with our office! We're here for anything you need."
Chris Toy
November 9, 2022
"Very professional and knowledgeable very easy to talk with"
"Thanks for the review, Chris!"